Customer service jobs in Chicago, IL

About the role

As a Customer Service Agent, your role will require you to establish relationships with our client base through inbound and outbound sales operations. You'll discuss the services available and turn opportunities into sales by identifying customer needs and promoting the benefits.

What you'll bring

• High school diploma.
• You understand the importance of treating clients fairly and have a track record of making an extra effort to make sure the customer feels valued.
• Outstanding and proactive communication skills (listening, inquiring relevant information leading to efficient problem solving).
• Showcase a professional and friendly manner when interacting with customers.
• Ability to calmly respond to customers whatever the circumstances.
• Ability to build rapport and develop a relationship with our customers.
• Team skills (supporting other team members and providing answers to questions to other colleagues).